Buyer questions
HNB manufacturing FAQ.
Straight answers to the questions importers, distributors and brand owners ask most often. New to the terminology? See the HNB glossary, or read the in-depth HNB guides.
All questions
Questions about KOKEN and HNB supply
Who is KOKEN International FZ-LLC?
KOKEN International FZ-LLC is the official patent and licence holder for HNB (heat-not-burn) production in the UAE. The company is based in Al Hamra Industrial Zone-FZ, Ras Al Khaimah, and supplies granules manufacturing, tobacco and herbal sticks, OEM and private-label programmes to B2B buyers worldwide.
What does KOKEN manufacture?
KOKEN manufactures HNB granules and heat-not-burn sticks. The current range includes 7 tobacco stick flavours and 6 tobacco-free, nicotine-free herbal stick flavours, plus compatible device and private-label packaging programmes.
Where is KOKEN located?
KOKEN International FZ-LLC is located in Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates, and serves lawful B2B enquiries from international markets.
Does KOKEN offer OEM and private-label HNB manufacturing?
Yes. KOKEN supports brand owners, importers and distributors with OEM and private-label HNB programmes, covering flavour selection, granules manufacturing, packaging direction and bulk supply.
Who can buy from KOKEN?
KOKEN works only with businesses: brand owners, importers, wholesalers, retail chain buyers and OEM clients making lawful adult-market enquiries. KOKEN does not sell to consumers.
How do I request a quote from KOKEN?
Add products to your quote list on the KOKEN website and submit the enquiry form with your company, target market, estimated volume and packaging requirements. You can also email sales@koken-inc.cn or message +971 56 505 3048 on WhatsApp.
Are prices listed on the KOKEN website?
No. Pricing is provided on request because it depends on product mix, volume, packaging and destination market. Submit a request for quote to receive a market-specific proposal.
Does KOKEN handle import compliance for my market?
Product availability, labelling, compliance and import requirements vary by jurisdiction. Buyers are responsible for confirming local regulations; share your destination market in the enquiry so KOKEN can advise on a suitable product and packaging pathway.
What are heated tobacco sticks?
Heated tobacco sticks are tobacco consumables designed for heat-not-burn (HNB) devices, which heat tobacco rather than burning it. KOKEN produces them in the UAE for authorised B2B distribution.
Which tobacco stick flavours does KOKEN offer?
KOKEN offers 7 tobacco stick flavours: Amber, Blue, Silver, Classic Tobacco, Blueberry, Vanilla and Menthol, ranging from warm classic tobacco to fresh menthol profiles.
Can KOKEN tobacco sticks be private labelled?
Yes. Every tobacco stick flavour can be discussed for OEM or private-label packaging, subject to the regulations of the destination market.
What are herbal HNB sticks?
Herbal HNB sticks are tobacco-free, nicotine-free consumables for heat-not-burn devices, made from plant-based material with added flavour instead of tobacco.
Do KOKEN herbal sticks contain nicotine or tobacco?
No. KOKEN herbal sticks contain 0 nicotine and no tobacco extract.
Which herbal stick flavours does KOKEN offer?
KOKEN offers 8 herbal stick flavours: Black Tea, Apple, Strawberry, Mango, Blueberry, Coffee, Lime and Grapeel (grapefruit peel).
What is private-label HNB manufacturing?
Private-label HNB manufacturing means KOKEN produces heat-not-burn sticks that are sold under your brand name and packaging, so you can launch a range without building your own production line.
What should I include in an OEM brief?
Include your destination market, product category (tobacco or herbal), preferred flavours, projected volume, packaging direction and launch timetable. This lets KOKEN prepare a relevant manufacturing proposal.